Water Damage Restoration in Green Hills, Nashville

What does a loss in an urban neighborhood look like?

An urban neighborhood can have a mix of older and newer buildings, with shared walls, shared drains and lower levels that sit close to the street. Water from a leak in one unit can travel through a shared wall or a common drain into the next.

The readings are taken on each side of a shared wall, and the record shows the path the water took between units.

How does the road access from Franklin affect a call?

The route from Franklin to Green Hills runs along I-65 and I-440, and a crew travelling it plans for traffic and the load of its equipment. The caller is told what is known about access when the call is made.

The work at the property is the same as anywhere in the service area, and the record is written in the same way.

What should a Green Hills owner check in the rain season?

Clear the drains in the yard and the lower entrance, and check the threshold of the lowest door for a gap. A storm that brings water to the street can find a low threshold before anything else.

Check the roof drains and the gutters on a multi-story building, and make sure they discharge away from the walls.

Shared walls and the record

Green Hills has many multi-unit buildings with shared walls, and water from one unit can cross into the next. The crew reads both sides of a shared wall and records each unit separately, so the owner and insurer see the path clearly and the claims for each unit are handled correctly.

Lower entrances in urban blocks

Lower entrances, basement doors and garage ramps on urban blocks can take storm water from the street. The crew checks the threshold and the first few feet inside, and it notes the water line on the wall, which shows the height of the flow at that point.

A seasonal record for the property

Green Hills buildings benefit from a shared checklist for the owners and managers: the roof drains, the shared risers, the common floor drains and the entrances. Each item is checked before the rain season and after a storm, and the list is kept with the building's records so every owner can see what was checked and when.

Green Hills: the sequence of a south Nashville loss

Green Hills is a south Nashville neighborhood in Davidson County, a short drive from Franklin on I-65 and I-440. A water loss in a Green Hills home is usually confined to one floor, and the first hour follows the usual order. The water is shut off at its source, the wet outlets are switched off at the breaker, and the room is cleared of standing furniture before the readings start. The crew takes the first photographs from the doorway so that the room is recorded as it was found.

The survey maps the floor, the wall foot and the cavity, and it compares each wet reading with a dry reading in an untouched room. In a home that has been converted or renovated, the survey pays attention to the new finishes laid over old ones, since the water can be trapped between them. The renter and the owner each have a part to play. The owner answers for the building and its systems, the tenant answers for the belongings and for reporting the leak promptly. Neither party should assume the other has taken the first step, so a written notice is the safe course.

Equipment is set to the room, with air movers aimed across the wet surfaces and a dehumidifier placed to draw the air from the wet zone. In a multi-room suite, the doors to the dry rooms are closed, and the return vents are sealed with tape while the drying runs. A caller in Green Hills should have the building's entry details, the unit or floor number and the location of the water shut-off ready. The address is about 19.7 km from the center point, and the crew plans the arrival time accordingly.