Typical job: creek water in a finished-basement entry
What homeowners notice
After a storm, creek water runs into the yard and through a walk-out door into the lower level, leaving silt on the carpet and a line on the wall.
What we do
Water is extracted and the silt is removed while wet. The carpet pad and the lower wall board are taken out, the slab and framing are read and the room is set with air movers and a dehumidifier.
What to expect
The room reaches the dry standard over several visits, the water line is photographed and measured, and the homeowner receives the record for the insurer and the repair.
Extraction in one visit, drying over several typical visit
During a storm the power goes out and the sump pump stops. The pit fills and the water spreads across the finished basement floor.
What we do
The pit is cleared of silt and the discharge is checked. Water is extracted, the carpet along the pit is lifted and the wall is read. A temporary pump is set where it is safe to do so.
What to expect
The basement dries to the readings, the pump is repaired and tested, and the record of the storm and the pump is filed for the claim.
Typical job: a supply line that split inside a newer wall
What homeowners notice
A supply line inside an exterior wall of a newer house splits, and the water runs down to the bottom plate and out under the flooring at the base of the wall.
What we do
The valve is closed and the line drained. The wall is opened low at the lowest reading, the soaked insulation is removed and the framing is dried. A plumber repairs the line on a separate visit.
What to expect
The wall and floor reach the dry standard, the plumber's invoice and the water record are filed together, and the homeowner is shown the readings.
A ceiling stain appears in an upstairs room after the first heavy rain following a spring storm. The stain darkens with each rain.
What we do
The attic above the stain is opened, the wet insulation is removed and the rafters are read with a meter. The water path is traced back to a lifted shingle, and a temporary covering goes on until the roofer repairs it.
What to expect
The framing reaches its dry standard, the ceiling is cut back and replaced once the readings allow, and the record is handed over for the insurer.
Typical job: a washer hose that failed while the house was empty
What homeowners notice
A supply hose behind a laundry appliance fails while the house is empty. Water runs under the flooring into the hall and the room beside the laundry.
What we do
The supply is shut off, the water extracted and the vinyl and the toe-kick removed. The subfloor is read and the cabinet base dried, and the room is set with equipment.
What to expect
The area is dried to the readings, the failed hose is kept for the record, and the homeowner receives the full drying log for the claim.
Extraction in one visit, drying over several typical visit
Have the same problem?
Call and tell us what you see. We will tell you what it likely is and what it usually costs before anyone drives out.
