Our Commitment
Last updated October 21, 2026
When water, pests or storm damage will not wait, the part you should not have to worry about is whether anyone picks up. Here is what this service commits to, and — just as plainly — what it does not.
Someone answers, at any hour
The line on this site is answered 24 hours a day, every day of the year, holidays included. Damage does not keep business hours and neither does the phone.
You are never billed for this service
This service is free to the homeowner. You are never invoiced by this site — the only money that changes hands is between you and the contractor you hire.
Local, and cleared for the work
The contractor on the other end is independent, carries the credentials Tennessee requires for this work, and is based close enough to Franklin to turn up. Ask what it holds and for proof of insurance on the first visit; that request is normal and welcome.
One call fixes a bad match
A contractor who misses the appointment or rubs you the wrong way is a reason to call back, not to give up. Ask for a different one; it costs nothing and nobody will argue.
The part this service cannot promise
To be plain: nothing here warrants or guarantees work performed by any contractor. They are independent, the agreement is yours with them, and the guarantee you can rely on is the one they put in writing.
The full disclaimer is on the disclaimer page.